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27 9. Applicant File Management
All material related to a LIHEAP application, including all documentation for eligibility determination as described in Section 5 of this Policy Manual, is to be maintained in a separate hard-copy file or uploaded into the applicant’s Documents section in FACSPro.
Hard-copy files are to be maintained in a secure location at the local agency in file cabinets that can be individually locked when not in use or in file cabinets in an office that can be locked. The files must be maintained for at least three years after the program year has ended. If there were findings in the annual monitoring visit or the single audit, the files for that particular program year must be maintained for seven years.