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11 5. Documentation to Verify Eligibility
The information described in this section is required at the time of application to verify eligibility and copies of the documentation must be maintained in the applicant’s file or uploaded into the applicant’s Documents section in FACSPro. Facsimiles, scanned documents, or legible, printable photos of documents are acceptable.
The local agency is responsible for securing documentation to verify eligibility when the household notifies the agency in writing of its request for assistance. This is a service of the agency in situations when none of the household’s members are physically, emotionally, or mentally capable of providing the necessary verification.
5.1 Photo ID Valid photo identification (ID) card of the applicant is required. The purpose of the photo ID is to positively identify the individual applying for assistance, not necessarily to confirm the household’s address or other types of information. The local agency should ensure that they copy or scan of the photo ID is clear and visible.
Other than second-party applicants, if the address on the applicant’s photo ID does not match the service address on the bill and there is reason to question residency due to unclear or indefinite information provided, the local agency can request additional proof such as the current lease agreement, income tax records, a utility bill other than the heating or cooling bill, etc.
Acceptable forms of photo identification include, but are not limited to:
• Driver’s license from any state in the U.S. • Passport • Military ID card • Other government-issued ID card such as nondriver ID or photo voter ID • Senior Center card • Employer ID card • Student ID card
Photo IDs that are expired for one (1) year or less are acceptable. If the ID expiration date exceeds the one-year “grace period,” contact the State Office for approval unless the applicant is age 60 or older or receives Social Security benefits for a disability. Expired photo IDs, regardless of the date the ID expired, are acceptable from applicants age 60 or older or applicants that receive Social Security benefits for a disability.