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If you file by internet, you will log into your claimant portal account and choose the ‘weekly certification’ button on your portal homepage to complete the questions. If you provide false information on your weekly certification or file a weekly certification for someone else, you may be prosecuted.
TIPS FOR FILING YOUR WEEKLY CERTIFICATION The process of filing a weekly certification is straightforward. To make the process even smoother, follow these tips. • Remember all question are about the week (Sunday-Saturday) prior to your call or online filing. • Answer questions honestly and review your answers before moving to the next question. • Once you’ve entered and verified your information, you'll receive a message that your certification has been accepted and is being processed. Please wait for this response to make sure your answers are recorded by our system. • If we need more information about any of the answers you provide, we’ll ask you to call the UC Claimant Inquiry Line. Please call as soon as possible.
NOTE: Your electronic pin is acknowledgment that you have given true and accurate information and understand that there are penalties for giving false information to get unemployment benefits. If you stop filing weekly certifications for any reason, your claim becomes inactive. If you make your weekly call and the system detects that your claim is inactive, you will receive a message informing you that you have had a break in your claim series. Please follow the instructions provided to prevent a loss of benefits. If our system detects that you haven’t called in for two weeks (or more), you will be instructed to reopen your claim by calling the Claims Line at 866-234-5382 (TTY; 800-548-2546). Your claim will be reopened effective the week that you make contact with the Claims Line.
REPORTING EARNINGS ON YOUR WEEKLY CERTIFICATION You must report your weekly gross (pre-tax) wages earned while filing for unemployment benefits. The wages must be reported on your weekly certification form. Wages should be reported for the week they are earned, not when you get paid. You must report all pay for each week, including any cash payments, even if you haven't been paid yet. This amount should include any pay for work performed, wages paid while on a temporary layoff, and wages paid while on a scheduled break under a contract. If you have multiple employers, include wages from all jobs. Failure to correctly report your earnings could result in an overpayment of unemployment benefits.
WHAT TO DO IF YOU MOVE OR GO OUT OF TOWN If you move to another state, call the UC Claimant Inquiry Line at 1-800-361-4524 (TTY 800-548-2546) to share your new address, or update your address on the Claimant Portal. If you are temporarily away from Alabama, you may file your weekly certifications online or by calling the weekly certification number. You still have to meet all eligibility requirements while out of town.
WEEKLY CERTIFICATION LOCAL NUMBERS (for TTY, see back cover)
Birmingham (205) 458-2282 Montgomery (334) 954-4094 Not in a local area: (800) 752-7389 To file a weekly certification online, visit: www.workforce.alabama.gov