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Generally, if you don't meet the requirements listed above, benefits will be denied. We are required to provide written notice to you when benefits are denied. In some cases, however, like when wages you earned during the week are deducted from your weekly benefit payment, no written notice is required. You have the right to protest or request redetermination of any reduction or denial of benefits.

ALABAMA CAREER CENTER SYSTEM REGISTRATION If you are an Alabama resident, you must register with the Alabama Career Center. You can do this in person (see the list of Career Center locations on the inside of the back cover) or online at alabamaworks.workforce.alabama.gov. Your Career Center application will remain active for 90 days; after 90 days, you'll need to renew your registration. Your Career Center application must be active during the weeks you draw unemployment benefits. You can update or get information about your Career Center application online at alabamaworks.workforce.alabama.gov. If you are an Alabama claimant living and looking for work in another state, you must register for work and maintain an active registration with the Employment Service or American Job Center office in your local area.

WORK SEARCH REQUIREMENTS To stay eligible for benefits, you must actively look for work unless you have been notified the work search requirement has been waived. You'll be asked to provide work search contact information as part of each weekly certification you submit. Please follow these guidelines as you look for work: • Apply to employers who hire people with your experience, training, or skills. Contact former employers if you think you may be rehired. • Contact employers during hours of the day and days of the week when hiring is normally done. • Contact potential employers using best practices within your field or occupation (e.g. if employers in your field prefer in-person contacts, visit potential employers in person). • Apply to the person who has authority to hire. Complete a job application whenever you have the chance. Online applications are acceptable. • Apply for work for which you are qualified-within the normal commuting distance from your home. • Log in to Alabama Works or visit a local Alabama Career Center at least once a week while you are claiming unemployment benefits to log your work-search activities.

PART FIVE: WEEKLY CERTIFICATIONS A weekly certification is a request you make for benefits each week. You can file your weekly certifications online at www.workforce.alabama.gov or by phone. A full list of local phone numbers appears at the end of this handbook. You may file your weekly certification 12:01 AM Sunday through 5:00 PM Friday (Central Time). Please note that you must file your weekly certification no later than 5:00 PM each Friday for it to be considered timely. If you file after 5:00 PM, your certification is late.

FILING YOUR WEEKLY CERTIFICATION To stay eligible for benefits, you must file certifications every week as instructed. If you file by phone, you will need two pieces of information to file your weekly certification: your Social Security number, and the PIN you created when you filed your unemployment claim. Don't share your PIN with anyone! It’s your electronic signature and is legally valid and enforceable.