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(g) If accepted, the grievance shall be assigned to the supervisor that oversees the case referenced in the grievance or the supervisor of the employee that is listed in the grievance. The grievant shall be given notice that the grievance has been assigned and a copy of the grievance process shall be provided. (h) If the grievance is rejected, a notice shall be issued informing the grievant why the grievance has not been accepted and what other options may exist. (i) All actions taken and decisions made on the grievance must be documented in the database. All documents, exhibits, and audio recordings must also be preserved in the database. (j) A grievance may be submitted to the department by mail, facsimile transmission, or electronic mail. Responses by the department to a grievance submitted under this section or 7 AAC 54.260 may be sent by electronic mail if the parties consent to that mode of communication. In calculating the time period for filing or responding, the date a document is sent is not counted in calculating timeliness. (Eff. 9/7/2013, Register 207) Statutory Authority: Authority: AS 47.06.010 AS 47.10.098 AS 47.14.010 Editor’s note: Effective July 1, 2022, Executive Order 121 split the former Department of Health and Social Services into the Department of Health and the Department of Family and Community Services. As of Register 242 (July 2022), the regulations attorney made a conforming technical revision under sec. 138, E.O. 121 and AS 44.62.125(b)(6), to the authority citation that follows 7 AAC 54.255 to substitute a reference to AS 47.06.010 for the former reference to AS 47.05.010. 7 AAC 54.260. Resolution and review of children’s services grievances. (a) Not later than 10 business days after assignment under 7 AAC 54.255(g) to the grievance, the supervisor shall hold a meeting with the grievant The supervisor may include in the meeting the employee that is the subject of the grievance, if the employee’s participation would assist in resolving the grievance. Not later than 15 business days after the meeting, the supervisor shall issue a written decision that notifies the grievant of the supervisor’s determination on the grievance. If the grievant disagrees with the decision of the supervisor, the grievant may request that the regional manager review the decision. For a request to be timely, the regional manager must receive it not later than 10 business days after the date the decision was sent to the grievant. If a timely request for review is not received, the department will consider the matter closed.