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make a request to the department for review by the office of administrative hearings (AS 44.64.010);

(8) appeal a licensing action under AS 47.32;

(9) initiate, against personnel, complaints that are subject to AS 39.25 (State Personnel Act);

(10) grieve a decision, action, or inaction taken by the department if the time that has passed since that decision, action, or inaction occurred exceeds the shorter of the following periods:

(A) six months after the grievant had actual notice of the decision, action, or inaction;

(B) three years, regardless of whether or when the grievant had actual notice of the decision, action, or inaction; or

(11) appeal any state or federal action that is under the jurisdiction of other state or federal agencies. (c) A foster parent may not grieve the emergency removal of a child. If a foster parent grieves the removal of a foster child on a nonemergency basis, the foster parent may request that the child not be removed until the issuance of a final decision under 7 AAC 54.260. The request shall be granted unless a protective services regional manager finds that

(1) removal is in the best interest of the child;

(2) the child is being returned to the legal parent or guardian;

(3) removal is in response to an allegation of abuse or neglect and the child’s safety is at risk in the foster home; or

(4) removal is ordered by a court. (d) The provisions of 7 AAC 54.020 — 7 AAC 54.150 and 7 AAC 54.900 regarding confidentiality of child protection files apply to grievances filed under this section. (e) The formal grievance process begins when the grievance is received on the designated form by a department employee. Upon receipt, the department employee shall forward the grievance to the office director or the office director’s designee to assign each grievance a case number and enter the case into an office-wide database accessible to office personnel. (f) Not later than five business days after the department receives a grievance, the office director or designee shall

(1) make a determination regarding whether to accept the grievance or reject it as not applicable under (b) of this section; and

(2) inform the grievant of the decision.