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7. Email the determination to the Designee’s Local Administrator, CCPO Accounting Supervisor, or CCPO PAA II, as applicable with any technical assistance identified during the review;

8. Submit a claim to the BIRU, as applicable for anoverpayment;

9. Issue determination notifications to the family or provider as applicable, for an underpayment; and

10. Shred the contents of the manila file after ninety (90) days.

4410-2 INCORRECT PAYMENT OF BENEFITS When the Child Care Program Office (CCPO) Eligibility and Benefits Staff determines an underpayment of any amount or an overpayment totaling $100.00 or more for all the months included in the review has occurred they document their findings in an Integrated Child Care Information System (ICCIS) case note.

Underpayments of any amount are repaid to a family as long as the family is still participating in the Child Care Assistance Program (CCAP) and to a provider as long as their Vendor Customer Number (VCN) is still active in the Integrated Resource Information System (IRIS). If the family’s participation ends any remaining underpayment will be applied to the family’s case if they reapply and are determined eligible for program participation.

If it is determined the overpayment was due to an intentional act to withhold or provide false information the CCPO will make a fraud referral.

4410-2 A. OVERPAYMENT OF BENEFITS The Division of Public Assistance (DPA) Benefit Issuance and Recovery Unit (BIRU) is responsible for collection actions regarding all overpayments. Collection actions include issuing notice of the overpayment to the family or provider, entering into a repayment plan, processing payments made, updating the spreadsheet, and notifying the CCPO when an overpayment has been paid in full.

1. CCPO Eligibility and Benefits Staff will: