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to receive, and the child care provider received payment on behalf of the family at the incorrect amount.

A provider IP occurs when an error is made in the calculation during the payment verification process and the child care provider is paid incorrectly, either more than (overpayment) or less than (underpayment) what they were entitled to receive.

When it is determined a family or provider was over or under paid in error by the Designee or Child Care Program Office (CCPO), an Incorrect Payment Preliminary Review Form CC17 is to be completed and submitted to the CCPO Eligibility and Benefits Team.

IPs identified involving a Parent’s Achieving Self-Sufficiency (PASS) I family are evaluated through other means and not pursued through this process.

The Incorrect Payment Preliminary Review Form CC17 is to be maintained in a separate file and not maintained in the family’s or provider’s case file. See section 4410-1 A. Child Care Program Office Receipt of the Preliminary Review Form. A family or provider who is the subject of an IP review may continue to participate in the program during the review process. If the family or provider refuses to cooperate at any level of a review it will result in an Intentional Program Violation (IPV) determination. See section 4420-1 Intentional Program Violation.

4410-1 INCORRECT PAYMENT PRELIMINARY REVIEW SUBMISSION When it is identified or suspected an incorrect benefit amount has been under or over authorized for a family and paid to the provider, or an incorrect calculation occurred causing an over or under payment to the provider during the payment verification process, additional review is needed to determine the cause for the error and total amount.

The timeframe to include in reviewing a potential Incorrect Payment (IP) is the month the error was discovered and up to the previous twelve (12) months depending on the cause for the error.

Within five (5) business days of discovering an incorrect payment, the Designee or Child Care Program Office (CCPO) Staff will submit to