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1. Report of Investigation When the complaint is not a violation of regulation, whether substantiated or not, and no other violations are identified, minimal action is taken; 2. Plan of Correction When the complaint is substantiated and/or non-compliance with regulation is identified and an emergency suspension is not warranted, a Plan of Correction (POC) is required; or

3. Emergency Suspension If it is determined the approved provider’s continued participation will result in an imminent threat to the health, safety, or welfare of a child in care an emergency suspension is issued.

A report is issued based on the findings of the investigation. The report issued to an In-home child care provider remains confidential and is only issued to the provider. No information regarding the investigation or findings are to be released to the complainant or any other party.

4340-3 A. REPORT OF INVESTIGATION NO VIOLATIONS When there are no violations identified, the Licensing Specialist completes an Approved Provider Report of Investigation.

1. Licensing Staff will: a. Complete a draft Approved Provider Report of Investigation and forward to the Designee; b. Contact the Designee either in person or by telephone to discuss the findings of the investigation and reachagreement regarding the summary and violations; c. Forward the draft Approved Provider Report of Investigation to their supervisor for review and approval; and d. Forward the Approved Provider Report of Investigation approved by the Licensing Supervisor, to the Designee, within ten (10) business days of completing theinvestigation. 2. Designee will within two (2) businessdays: a. Contact the provider and notify them of the findings of the investigation and report to be issued; b. Issue the Approved Provider Report of Investigation, cover letter, and Request for Hearing CC46, to the provider;