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provider by telephone to inquire about their new or updated mailing address. If a new address is confirmed by a child care provider to the CCPO, the CCPO will notify the Designee to take the necessary action to update ICCIS and close the provider’s case.

If the Designee or CCPO is unable to contact the family or child care provider, the Child Care Assistance Closure Notice is issued to the family to the address on record. The Child Care Assistance Provider End of Approval Status Notice is issued to the child care provider to the address on record.

The Designee or CCPO must coordinate with the Designee Staff working with those families for the canceling of all existing future month Child Care Assistance Authorizations.

4000-7 TIMELY AND ADEQUATE NOTICE Notices issued regarding actions taken by the Designee or Child Care Program Office (CCPO), or requirements of the family or provider for participation, must be sent following either timely or adequate timeframes.

1. Timely Notice: Timely notice is required for all adverse actions to ongoing cases. This means an information needed notice and closure or end of approval status notice must be mailed at least ten (10) days prior to the first (1st) day of the affected benefit month using the Adverse Action Calendar. The ten (10) day count begins the day after the notice is mailed. All cases are closed in the Integrated Child Care Information System (ICCIS) effective the last day of the month as stated in the notice; however the action is taken the first (1st) day of the month following the closure effectivedate.

2. Adequate Notice: Adequate notice is to be dated and mailed on the date the action is taken or the following business day if it cannot be mailed the same day. Actions requiring adequate notice: a. Approval of an application for program participation; b. Denial of an application for program participation; c. Closure of a family’s or provider’s case due to non-renewal; d. Closure of a family’s or provider’s case at their request; or e. Increasing the benefit for an ongoing family’s case.