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postmark on the envelope shows November 28th. The Verification is considered timely even though the verification was date stamped as received on December 6th.

4000-6 RETURNED MAILPROCESSING

Child Care Assistance Program (CCAP) participating families and child care providers are required to ensure their contact information is current and correct.

When the United States Postal Service (USPS) returns a notice mailed by either regular or certified delivery, receipt of the returned mail is documented in an Integrated Child Care Information System (ICCIS) case note.

If the notice was incorrectly addressed by the Designee or Child Care Program Office (CCPO), the address is corrected on the mailing including any necessary adjustments to due dates in the notice. The corrected notice is documented in an ICCIS case note and mailed to the correct address.

In instances where the reason for the notice is resolved prior to it being returned by the USPS, the notice does not need to be resent. If the reason for the notice is not resolved and the family’s or provider’s case was closed due to lack of response prior to the notice being returned by the USPS, the notice must be resent if it was originally sent to an incorrect address and/or a new address is identified.

4000-6 A. NO FORWARDING ADDRESS PROVIDED When the USPS mail returned provides no forwarding address, the Designee or CCPO is to attempt to contact the family or child care provider by telephone to inquire about their new or updated mailing address. Attempts to call the family or provider must be documented in ICCIS.

If the Designee or CCPO is unable to contact the family or child care provider, the Child Care Assistance – Mailing Address Needed Notice is issued to the address on record, requesting a current mailing address. The family or child care provider is given ten (10) days, based on the Adverse Action Calendar, to respond.