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21 4000-4 N. The case note should include: the name of the DPA contract interpreter service and individual’s name, bilingual staff member (name); language used and any other information to assist the family with future interactions. If documents are received written in a language other than English, Designees and CCPO are not to rely on the family or provider to translate the documents. These documents are to be sent to the CCPO Policy Mailbox at: dpaccp@alaska.gov with a request for translator services. The CCPO Eligibility and Benefits Team will forward the documents to the DPA contact requesting approval for translation of the documents and payment of fees. The CCPO Eligibility and Benefits Team will provide a response to the Designee to include the translation if one can be obtained. MOVEIT The State of Alaska, DOH has a new tool, MOVEit, available to DOH employees and Non-DOH employees, including grantees and contactors. The purpose of MOVEit is to securely transfer large datasets and files to other DOH staff and Non-DOH staff. MOVEit also allows for a secure exchange of confidential and protected health information, known as a package, through your personal MOVEit mailbox. MOVEit does not replace Direct Secure Messaging (DSM). Non-DOH employees must register with MOVEit in order to send or receive a package. There is no cost associated with this registration. When a DOH employee uses MOVEit to send a Non-DOH employee a package, the Non-DOH employee is sent an email to register with MOVEit. The email will contain a registration link and one-time password. After a short registration dialog, the Non-DOH employee will become an Ad Hoc user. All Non-DOH employees are encouraged to follow the registration steps required when an email notification is received advising them of a package having been sent. An example of the email the Non-DOH employee will receive is: the from email address is m3-moveitsecurely@ipswitch.com 4000-4 O. RETENTION SCHEDULE