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The interview is part of the initial and renewal application process for all Child Care Assistance Program (CCAP) participating provider types and must be completed prior to making a final eligibility determination.

4250-1 SCHEDULING THE INTERVIEW Whenever possible, interviews are to be conducted at the time the provider submits an initial or renewal application to the Designee in person. If the interview is conducted prior to the application being registered in the Integrated Child Care Information System (ICCIS) it is to be documented upon completion of the registration.

When applications are received other than in person, the Designee will make at least one attempt to contact the provider by telephone to conduct or schedule the interview. Upon completion of the interview whether in person or other than in person, a case note is entered into ICCIS using subject heading: CCA Interview Completed and the body of the case note includes the details as described in section 4220-2 Conducting the Interview.

If the provider fails or refuses to participate in an interview within the specified timeframe identified in the notice or does not contact the office to reschedule, a Child Care Assistance Provider Application - Denied notice is issued and the provider’s application is Denied in ICCIS.

If the provider fails to participate in an interview within the specified timeframe identified in the notice, but contacts the office within thirty (30) days of their application submission, to reschedule the interview, the application is considered valid and the interview is to be scheduled. The provider’s status in ICCIS is changed from Denied to Pending. In these situations, the application is considered worked timely if the interview is conducted and a determination of approved or denied is issued within ten (10) days of the request to reschedule or within thirty (30) days of the application received date.