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7. Providers understand they must cooperate with the Department: by providing required documentation or scheduling appointments within the timeframe identified in any notice issued; regardingany inspection or investigation conducted;

8. Approved Relative and In-home providers understand the requirement to renew program participation timely and prior to the expiration of the approval timeframe to avoid a lapse in program eligibility;

9. Approved Relative and In-home providers understand their provider eligibility and program approval is separate from the family’s CCAP eligibility andapproval;

10. Understanding of the requirement to complete the Child Care Provider Billing Training within thirty (30) days of the effective date of their approval. The Child Care Provider Orientation and Child Care Provider Billing Training help ensure the provider and anyone with signatory authority understands payment for services timeframes and processes to include: payment will not be made for any services provided prior to the provider’s approvaleffective date; program payment for services provided is contingent on the family’s approval for program participation and a Child Care Assistance Authorization document must be received prior to submitting a Request for Payment CC78;

11. Approved Relative and In-home providers understand the requirement to complete twelve (12) hours of training annually;

12. Providers understand their right to request a hearing regarding decisions issued regarding their program eligibility or payment amounts with which theydisagree;

13. Providers understand the consequences if CCAP rules are not followed including Plan of Correction, Incorrect Payment, and Intentional Program Violation processes; and

14. Providers understand the records required andretention timeframes. Upon completion of the orientation’s final exam and request for certificate, an email is automatically sent to the Child Care Program Office (CCPO) general mailbox. Notification of orientation completion is forwarded to the Designee.