Page 132

105

verbally or by providing a copy of the written notice given to the child care provider within ten (10) business days before or after the change. Receipt of the reported change is to be documented in the Case Management System (CMS) clientnotes.

When the family reports a change of child care provider the WSP will contact the child care provider by telephone to verbally verify the ten (10) business day written notice was provided. The child care provider may elect to waive the ten (10) business day requirement allowing the family to more immediately be authorized to a new child care provider. Waiver of the ten (10) business day notice requires both the child care provider and the family to sign and date a written mutual agreement indicating the last day the children will be in care with the provider. The Termination of Child Care Services CC29 form may be used, but is not required.

Contact and/or attempts to contact the child care provider are documented in CMS client notes. A message is to be left for a return call. If unable to speak with the child care provider after two (2) business days the family is contacted for a copy of the written notice given to the provider.

If the child care provider states they have not received notice from the family, the WSP will require the family to notify the provider in writing and submit a copy to the WSP which will begin the required ten (10) business day notice. If the provider states the family owes the provider money and a payment plan is not in place, the WSP will also advise the family of their responsibility to pay the difference in the cost of care and any other fees charged by the provider and not covered by the Child Care Assistance Program (CCAP) owed or enter into a payment plan, or they may be debarred from program participation if the provider submits a Report of Non-Payment CC80 to the child care assistance office. See section 4040-5 PASS I Non- Payment.

The family will be authorized to the new provider beginning the date following: the required ten (10) business day written notice timeframe, the last day of care with the current provider, or a future date identified by the family, whichever occurs last. If the family does not identify their new provider or if their new provider is not approved for CCAP participation, the authorization to their current provider is canceled and reissued through the last day of care or the day after the required ten (10) day notice time frame. The family’s new provider must be a participating CCAP provider as no care will be authorized prior to the provider’s approval. Once the family reports their new selected, participating provider, and the date