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file. When a Request for PASS I Child Care CC1 form or Manual Authorization Request Form – PASS I CC02 has been approved and an authorization has been issued, the Designee will send via email or fax the Child Care Assistance Authorization document(s) to the attention of the WSP case manager listed on the request. The Designee will enter a case note in ICCIS documenting sending the Child Care Assistance Authorization document(s) to the WSP, copy the case note to CMS and set an Alert for the WSP.
Upon receipt of the authorization the WSP case manager will copy each Child Care Assistance Authorization document ensuring if the family uses more than one provider for the service month, copies of both providers are made. One (1) copy of each Child Care Assistance Authorization document, by family and provider, is to be placed in the family’s file and another copy is to be mailed to the family or given to the family if they are there in person that day. If the WSP case manager does not receive an email or fax from the Designee, they are to still check CMS for the authorization(s) for printing, filing, and mailing. 2. Reject When the request has been rejected, the reason for the rejection is required and is automatically entered in an ICCIS case note and automatically copied into a CMS client note so the case manager is aware the request has been rejected. When Manual Authorization Request Form – PASS I CC02 is rejected it is manually documented in ICCIS and copied into CMS. The WSP will need to submit a corrected Request for PASS I Child Care CC1 form or Manual Authorization Request Form – PASS I CC02 for care to be authorized.
3. Hold The Request for PASS I Child Care form or Manual Authorization Request Form – PASS I CC02 is placed in hold status for up to ten (10) days when clarification is needed regarding a provider or family issue. Placing the Request for PASS I Child Care CC1 on hold from the family overdue alert list allows the worker to more readily see which requests have been reviewed and are on hold. Placing the Request for PASS I Child Care CC1 on hold from the family overdue alert list will not allow the case note to be copied into CMS therefore a second case note with the hold reason is entered and copied into CMS.
Placing the Request for PASS I Child Care CC1 on hold from within