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However, documentation may not include:

• A copy of a Medigap plan enrollment form unless the individual indicated on that form that they have canceled any other insurance.

70.7 – Election of Continuation of Enrollment Option for MA Local Plans – Part C only 42 CFR § 422.54

When an enrollee permanently moves from an MA local plan service area into the MAO’s continuation area, the enrollee must decide if they want to continue enrollment in the MA local plan as described in § 20.3.1. The individual does not have to complete and sign a new enrollment form in order for the continuation to occur but must make this choice in a manner described in the MAO’s policy and procedure documents.

The MAO must verify that the enrollee has established permanent residence in the continuation area. Proof of permanent residence is normally established using the procedures for establishing residence in the service area. See § 20.3.

The effective date of a continuation of enrollment change generally is the first day of the month after the individual moves into the continuation area.

70.8 – Storage of Enrollment and Disenrollment Records 42 CFR §§ 422.60(c)(2), 422.504(e)(1)(iv), 422.504(e)(4), 423.36(b)(3), 423.505(e)(1)(iii), and 423.505(e)(1)(iv)

Federal law requires plans to retain, and have available for inspection, enrollment, and disenrollment records for the current contract period and for 10 prior periods.

Plans may store records on various technologies (e.g., microfilm, disk, cloud) that allow the enrollment and disenrollment request, including the individual’s signature and date, to be clearly viewed.

Records of enrollment and disenrollment requests made by any other enrollment request mechanism (as described in § 40.1) must also be retained as outlined above.