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Look­up tool for information on your repayments and account balance. Check the status of your amended return using Where's My Amended Return? Go to IRS.gov and en- ter Where's My Amended Return? in the search box. You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. It can take up to 3 weeks from the date you mailed it to show up in our system. Make a payment using one of several safe and con- venient electronic payment options available on IRS.gov. Select the Payment tab on the front page of IRS.gov for more information. Determine if you are eligible and apply for an online payment agreement, if you owe more tax than you can pay today. Figure your income tax withholding with the IRS Withholding Calculator on IRS.gov. Use it if you've had too much or too little withheld, your personal sit- uation has changed, you're starting a new job or you just want to see if you're having the right amount with- held. Determine if you might be subject to the Alternative Minimum Tax by using the Alternative Minimum Tax Assistant on IRS.gov. Request an Electronic Filing PIN by going to IRS.gov and entering Electronic Filing PIN in the search box. Download forms, instructions and publications, includ- ing accessible versions for people with disabilities. Locate the nearest Taxpayer Assistance Center (TAC) using the Office Locator tool on IRS.gov, or choose the Contact Us option on the IRS2Go app and search Local Offices. An employee can answer ques- tions about your tax account or help you set up a pay- ment plan. Before you visit, check the Office Locator on IRS.gov, or Local Offices under Contact Us on IRS2Go to confirm the address, phone number, days and hours of operation, and the services provided. If you have a special need, such as a disability, you can request an appointment. Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. Apply for an Employer Identification Number (EIN). Go to IRS.gov and enter Apply for an EIN in the search box. Read the Internal Revenue Code, regulations, or other official guidance. Read Internal Revenue Bulletins. Sign up to receive local and national tax news and more by email. Just click on “subscriptions” above the search box on IRS.gov and choose from a variety of options. Phone. You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tab- let. Download the free IRS2Go app from the iTunes app store or from Google Play. Call to locate the nearest volunteer help site, 1-800-906-9887 or you can use the VITA Locator Tool on IRS.gov, or download the IRS2Go app. Low-to-moderate income, elderly, people with disabili- ties, and limited English proficient taxpayers can get free help with their tax return from the nationwide Vol- unteer Income Tax Assistance (VITA) program. The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. Most VITA and TCE sites offer free electronic filing. Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. Call the automated Where's My Refund? information hotline to check the status of your 2013 refund 24 hours a day, 7 days a week at 1-800-829-1954. If you e-file, you can start checking on the status of your re- turn within 24 hours after the IRS receives your tax re- turn or 4 weeks after you've mailed a paper return. The IRS issues more than 9 out of 10 refunds in less than 21 days. Where's My Refund? will give you a per- sonalized refund date as soon as the IRS processes your tax return and approves your refund. Before you call this automated hotline, have your 2013 tax return handy so you can enter your social security number, your filing status, and the exact whole dollar amount of your refund. The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. Note, the above information is for our automated hotline. Our live phone and walk-in as- sistors can research the status of your refund only if it's been 21 days or more since you filed electronically or more than 6 weeks since you mailed your paper re- turn. Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. You can generally expect your amended return to be pro- cessed up to 12 weeks from the date we receive it. It can take up to 3 weeks from the date you mailed it to show up in our system. Call 1-800-TAX-FORM (1-800-829-3676) to order cur- rent-year forms, instructions, publications, and prior-year forms and instructions (limited to 5 years). You should receive your order within 10 business days. Call TeleTax, 1-800-829-4477, to listen to pre-recor- ded messages covering general and business tax in- formation. If, between January and April 15, you still have questions about the Form 1040, 1040A, or 1040EZ (like filing requirements, dependents, credits, Schedule D, pensions and IRAs or self-employment taxes), call 1-800-829-1040. Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. The TTY/TDD telephone number is for people who are Publication 972 (2013) Page 11