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Quick and Easy Access to Tax Help and Tax Products If you live outside the United States, see Pub. 54 to find out how to get help and tax products. TIP Internet Phone You can access the IRS website 24 hours a day, 7 days a week, at www.irs.gov. Tax forms and publications. Call 1-800-TAX-FORM (1-800-829-3676) to order current and prior year forms, instruc- Online services and help. Go to www.irs.gov to obtain information tions, and publications. You should receive your order within 10 on: working days. • Online Services—Conduct business with the IRS electroni- Tax help and questions. Call 1-800-829-1040. cally. Hearing Impaired TTY/TDD. Call 1-800-829-4059. • Taxpayer Advocate Service—Helps taxpayers resolve problems with the IRS. TeleTax information - 24 hour tax information. Call 1-800-829-4477. See pages 93 and 94 for topic numbers and details. • Free File and e-file—Free federal online filing. Refund hotline. Call 1-800-829-1954. • Where’s My Refund—Your refund status anytime from any- where. National Taxpayer Advocate helpline. Call 1-877-777-4778. • Free Tax Return Preparation—Free tax assistance and prepa- ration. Walk-In • Recent Tax Changes—Highlights on newly enacted tax law. • Innocent Spouses—Tax information for innocent spouses. You can pick up some of the most requested forms, instructions, and publications at many • Disaster Tax Relief—Tax relief provisions for disaster situa- IRS offices, post offices, and libraries. Also, tions. some grocery stores, copy centers, city and • Identity Theft and Your Tax Records—Safeguard your iden- county government offices, and credit unions tity and tax records. have reproducible tax products available to photocopy or print from • Online Payment Agreement (OPA) Application—Online a DVD. agreements. • Applying for Offers in Compromise—Information on offers Mail in compromise. You can order forms, instructions, and publica- tions by completing the order blank on page 99. View and download products. Click on “Forms and Publications” You should receive your order within 10 days or go to www.irs.gov/formspubs to: after we receive your request. • View or download current and previous year tax products. • Order current year tax products online. DVD The Forms and Publications page provides links to access and Buy IRS Publication 1796 (IRS Tax Products acquire both electronic and print media. Additionally, the “Search” DVD) for $30. Price is subject to change. There function provides basic and advanced search capabilities for pub- may be a handling fee. The DVD includes lished products available on www.irs.gov. current-year and prior-year forms, instructions, and publications; Internal Revenue Bulletins; and toll-free and email technical support. The DVD is released Online ordering of products. To order tax products delivered by twice during the year. The first release will ship early January 2010 mail, go to www.irs.gov/formspubs. and the final release will ship early March 2010. • For current year products, click on “Forms and publications by Internet. Buy the DVD from: U.S. mail.” • National Technical Information Service (NTIS) at • For a tax booklet of forms and instructions, click on “Tax www.irs.gov/cdorders packages.” • Government Printing Office (GPO) at • For tax products on a DVD, click on “Tax products on DVD http:// bookstore.gpo.gov (search for Pub. 1796) (Pub. 1796).” See DVD on this page. Telephone. Buy the DVD from: To get information, forms, and publications in Spanish, • NTIS at 1-877-233-6767 click “Espanol” in the upper right corner of www.irs.gov. • GPO at 1-866-512-1800 TIP Other ways to get help. See page 92 for information. - 96 -