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1-12 (c) Applicants/recipients shall be informed in writing or verbally of: (i) Eligibility factors, verifications and documents needed to process the application and allowed up to ten (10) days to submit the requested verification or document. (ii) The purpose and length of time for which assistance is provided. (iii) The rights and responsibilities of applicants/recipients. (iv) The freedom of parental choice to select the child care provider within the following limitations: (A) The client cannot change child care providers more than six (6) times within a 12-month period, unless there is good cause per Section 12 of these rules; and (B) The selected child care provider shall meet all the Child Care Provider Eligibility and Payment Requirements, as stated in Section 14 of these rules. (v) The right to request an administrative hearing within 30 days from the date of an adverse notice. (A) The Child Care payment shall not be authorized pending the administrative hearing decision on a client request for a hearing. (B) All child care administrative hearing processes shall be pursuant to Chapter 1, DFS Contested Case Hearing Procedures Rules and/or Administrative Hearing. (vi) The right to receive consumer information concerning the selection of quality child care. (vii) The right to receive a list of licensed child care providers upon request. (viii) The right to unlimited access to providers and to their child(ren) during the normal hours of provider operation and whenever the child(ren) are in the care of the provider. (ix) The right to register a complaint against a provider. Complaints shall be referred to the appropriate Child Protective Services, Child Care Licensing or Fraud and Recovery Unit for investigation. (d) The client has the right to a written notice concerning a decision on an application or on any adverse action. See notification requirements in Section 10 of these rules. (e) The applicant/recipient has the right to reapply following denial or termination of benefits. (f) A minor parent has the right to apply on his/her own behalf.