9 Energy Suppliers,, 2605(b)(7) - Assurance 7

9.1 Do you make payments directly to home energy suppliers? Heating Yes No Cooling Yes No Crisis Yes No Are there exceptions? Yes No If yes, Describe. 9.2 How do you notify the client of the amount of assistance paid? Clients receive a Notice of Action letter for action taken on their application. When approved for benefits, clients receive a letter informing them of the amount of the seasonal benefit. It also informs that the benefit will be applied monthly upon invoice from the fuel supplier until the benefit has been exhausted or the program year ends, whichever occurs first. Fuel suppliers are required to note LIEAP payments on client/customer billing statements. 9.3 How do you assure that the home energy supplier will charge the eligible household, in the normal billing process, the difference between the actual cost of the home energy and the amount of the payment? Participation as a fuel supplier within the State of Wyoming's energy assistance programs, specifically the Low Income Energy Assistance Program (LIEAP), is formally governed by the Fuel Supplier Rights and Responsibilities Agreement. This agreement delineates the terms, conditions, and obligations that must be adhered to by any entity providing heating fuel services in connection with these programs. 9.4 How do you assure that no household receiving assistance under this title will be treated adversely because of their receipt of LIHEAP assistance? To ensure adherence to the Fuel Supplier Rights and Responsibilities Agreement, a systematic program of quarterly compliance reviews will be implemented. This program will involve the random sampling of vendor invoices submitted by participating fuel suppliers. The objective of these reviews is to verify complete conformity with all terms and conditions stipulated within the aforementioned agreement, thereby maintaining program integrity and accountability. 9.5. Do you make payments contingent on unregulated vendors taking appropriate measures to alleviate the energy burdens of eligible households? Yes No If so, describe the measures unregulated vendors may take. Attach a copy of the template statewide vendor agreement or a policy that indicates local agreements must adhere to statewide policies and assurances. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.