Worker Responsibilities:

Sending Notices

1. Mail the assistance unit a notification of approval or denial.

2. Notify the client of the reason if a delay in the eligibility determination occurs and approve or deny the case within the application time frames.

3. Mail the assistance unit a 15-Day notice of adverse action prior to closing or reducing their benefits.

4. Notify the applicant for Medicaid (HCBS) immediately when determined financially eligible and the application is pending waiting for an approved plan of care.