Worker Responsibilities:

Determining Retroactive Benefits

1. Determine whether each approved or denied applicant incurred medical bills during any of the three months prior to the date of application.

Closing Cases

1. Send 15-Day closure notice when adverse action has occurred.

Maintaining Confidentiality When Child Transfers To New Case

1. Send closure notice stating child no longer in the home.

2. Do not identify new location of child.