Report a concern about a child care facility – click below to learn more

If a parent, guardian or other concerned citizen thinks that a child care program is not meeting the licensing requirements, a complaint can be made to the local Child Care Licenser or local DFS office . peration, if a program chooses not to administer medication, or enrollment or termination policies.

Examples of concerns that might be reported include, but are not limited to:

Children being left alone without adult supervision

Inappropriate child discipline

Children not being fed nutritious meals

Too many children present for the number of staff

Unsafe conditions

Any issue relating to child abuse or neglect.

The Department has the authority to investigate all of these areas. However, the Department has no authority over areas such as operational policies about payment, hours or days of o

Contact the Child Care Licenser for your area. If possible, please provide the following:

The facility’s name and/or the provider’s name

The location

Details about the concern

Any specific information about individuals involved in the incident

Date and/or time the incident occurred

Any additional information that you have