Page 7
West Virginia WIC Policy & Procedure 1.08 1.08 Civil Rights Effective Date: 7/19/22 4. Documentation of Civil Rights complaints at the Local Agency will be maintained by the Local Agency Director as part of the Civil Rights Notebook. See Policy 9.01 State Agency Review of Local Agency Program, Attachments 2 and 4. 5. Copies of each civil rights complaint will also be sent to the following within 5 calendar days upon receipt of the complaint: Civil Rights Coordinator Food and Nutrition Service Mid-Atlantic Region Mercer Corporate Park 300 Corporation Boulevard Robbinsville, NJ 08691-1598 Director, State WIC Program 350 Capitol Street, Room 519 Charleston, WV 25301-3717 6. Contact the State Agency immediately with any questions. H. Applicants/Participants with Disabilities 1. The Local Agency will make provisions to screen for applicants with disabilities and provide all WIC services to all participants with disabilities. 2. A self-evaluation of Program accessibility will be conducted for each Local Agency WIC clinic using the Local Agency 504 Evaluation (see Attachment #1). a. The self-evaluation will be maintained in the Local Agency Civil Rights File. b. A copy will be sent to the State Agency. c. Once evaluated, there is no requirement for a re-evaluation unless the facilities are changed to increase or decrease the provision of service to applicants/participants with disabilities as stated in the self-evaluation currently on file. d. New WIC clinics will be evaluated as they are opened. 3. If a WIC clinic is not accessible to a person with a disability, a written Local Agency policy will be developed that describes how services will be provided to the person with a disability. a. These alternate services may include, but are not limited to: i. Service at other sites; ii. Service in other accessible locations within the same WIC clinic; or iii. Home visits. 7 of 8