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2. There are opportunities for peer counselors to observe and shadow experienced lactation experts and experienced peer counselors. 3. The work of peer counselors is monitored through spot checks, chart reviews or contact forms. 4. Newly trained peer counselors are routinely observed during contacts with mothers to provide guidance and affirmation. 5. Routine meetings are scheduled to discuss case studies with your peer counselors. 6. There is adequate supervision of peer counselors by staff with advanced lactation training. 7. Peer counselors routinely contact mothers, at a minimum, monthly during pregnancy and weekly 2 weeks prior to a woman’s expected delivery date. 8. Peer counselors routinely contact mothers, at a minimum, every 2-3 days in the first week after delivery and within 24 hours if the mother reports problems with breastfeeding and weekly throughout rest of the first month. 9. Peer counselors routinely contact mothers after a woman’s first month postpartum, at a minimum, monthly, as long as things are going well. 10. Peer counselors routinely contact mothers after a woman’s first month postpartum, at a minimum, 1-2 weeks before the mother plans to return to work or school and 1-2 days after she returns to work or school. 11. The clinic environment is supportive of breastfeeding by visibly endorsing breastfeeding as the preferred method of infant feeding. 12. There are policies that support a clinic environment where participants feel comfortable breastfeeding. 13. All staff are trained to support the goal of exclusive breastfeeding with WIC participants using the FNS-developed competency-based breastfeeding curriculum, Using Loving Support to