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West Virginia WIC Policy & Procedure 9.01 Date: 04/23/2012 9.01 State Agency Review of Local Agency Program POLICY: The State Agency will evaluate and review each Local Agency to assure compliance with Federal, State and local regulations, policies and guidelines. PROCEDURE: A. Frequency of Local Agency Program Review The State Agency will perform the review of each Local Agency a minimum of one (1) time every two (2) fiscal years, and more frequently if deemed needed by the State Agency, at the State Agency’s discretion. B. Functional Areas of the Local Agency Review Financial management systems will be monitored separately per Policy and Procedure 6.17. Compliance with administrative and operations regulations will be monitored separately from compliance with clinical and nutrition related regulations policy and procedure. Reviews will consist of a scheduled interview with the Local Agency Director, to include a review of past performance, computer reports, current operation, and a review of any documents at the Local Agency Headquarters. In addition, monitoring reviews will consist of unannounced on-site visits to selected clinic sites (20% of sites under the Local Agency) to review any documents and files that may be stored there, observe procedures and the physical site, and interview employees on the site-level application of procedures and policy. The following Operational areas will be reviewed: ● Evaluation of Management ● Security ● Eligibility and Certification ● Facility Evaluation ● Caseload Management ● Outreach ● Civil Rights Compliance ● Food Delivery Accountability Systems The following Clinical and Nutrition areas will be reviewed: ● Eligibility and Certification ● Nutrition Education and Breastfeeding Promotion and Support ● Individual and Group Nutrition Education 1 of 5