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West Virginia WIC Policy & Procedure 3.09 Effective Date: 5/3/2022 3.09 Remotely Issuing Electronic Benefits and Mailing the Shopping List a. If applicable, staff will encourage the downloading of the WIC Shopper App. 5. Group food benefits issuance will be discontinued as soon as the reason for the group benefit issuance is resolved. C. Emailing Appointment Letters and/or Shopping Lists 1. When emailing the appointment letter and the Shopping List, the email shall contain the confidentiality notice and the USDA Nondiscrimination Statement: “This message, including any attachments, is for the sole use of the individual or entity named above. The message may contain confidential health and/or legally privileged information. If you are not the above-named recipient, you are hereby notified that any disclosure, copying, distribution, or action taken in reliance on the contents of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately and destroy all copies of the original message”. “This institution is an equal opportunity provider.” 2. Staff will verify contact information in Crossroads before mailing and/or emailing appointment letters or the Shopping List. REFERENCES: 1. WIC Regulations 246.12, Food Delivery Systems 2. WIC Regulations 246.14, Program Costs 4 of 4