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I. FOOD DELIVERY CHECKLIST supplemental foods are adequately received, in stock, and issued. WV orders special formulas for clients a few days in advance to ensure that delivery will be timely for the clients. This allows the CAP formula warehouse to order formulas if needed. CAP Warehouse has run into issues with backordered formulas, WV gets a report twice a week of pending orders due to backordered formulas along with a list of available formulas and backorder status. WV works this report and notifies clinics for them to check with clients/doctors to see if another formula can be ordered. Once that is determined, WIC will need a new WIC53 (medical documentation) for the newly prescribed formula.

Please indicate the provisions the State agency includes in its inventory control policies for direct distribution contractors: ☐ Separation of duties for intake and inventory ☐ Stock rotation ☐ Performance of perpetual and physical inventory duties ☒ Reconciliation against issuance records ☐ Other (specify): N/A

10.Please attach a list of the names of contractors that the State agency works with to provide Direct Distribution Delivery services: CAP of Lancaster.

ADDITIONAL DETAIL – Food Delivery Appendix and/or Procedure Manual (citation): Food Delivery Appendix

IV. RETAIL FOOD DELIVERY SYSTEMS: BENEFIT ISSUANCE AND FOOD INSTRUMENTS

A. Electronic Benefit Transfer (EBT) Management

1. Does the State agency have any future EBT changes planned? ☒ Yes

☐ No

a. If yes, what type of changes: ☐ EBT contract re-procurement ☐ Self-checkout installation at vendors ☐ Offline to Online EBT transition ☒ Other (specify): Online ordering.

b. If yes, please provide a short description of the type of changes and when they are expected to be implemented. An online ordering platform in which participants use the WICShopper app to place and order. The foods are then shipped directly to the participant.

Additional information if applicable: N/A

6 February 2024