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presentations listed above (the third presentation only occurred on 5/13, so a thank you email, and referral links were only sent out as the first point of contact today on 5/15) were sent via email and thank you cards, thanking the contact person for allowing WIC to present to their staff, offering any help if needed on further instructions when making referrals, etc. 7. For the third point of contact, occurring a month after each of the two presentations, DOHS’s was contacted and volunteered to follow-up with staff at an upcoming Staff meeting. WV FACT would not send out the pre-presentation survey. They had to be contacted numerous times to encourage sending out the referral link, which was completed. All materials and procedures were followed in the State 2024 OR plan to increase caseload within the areas of contact and help target populations in need.

This is a new goal for FY2025. Challenges: ● Difficulty getting forms in correct format in time to get forms in circulation to maximize attendance. ● New Outreach Coordinator’s onboarding processes being in the earlier stages. ● The number of referrals received from community partner presentations may need to be tracked into the next fiscal year. ● Difficult to get multiple key partner’s schedules to align to ensure high attendance levels. ● Weather and unforeseen circumstances such as state of emergency situations make for an issue that cannot be avoided.

This goal will be modified for FFY2025 to focus on support groups already established and in place within local communities.