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Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff E&T case managers provide eligibility staff with progress updates about participation and compliance. Informs eligibility staff when individuals stop participating, when Provider Determination may be required, when good cause for work requirements or work exemptions may exist but have not been reported to the agency. Provides SNAP households with information needed to make an informed decision on behalf of the household. How do E&T case managers coordinate with: State E&T staff State E&T staff are also eligibility staff. Please see section regarding SNAP eligibility staff. How do E&T case managers coordinate with: Other E&T providers E&T case managers act as the middleman with the agency and E&T providers. Case managers provide information necessary to assist the provider with the individual needs of the participant. How do E&T case managers coordinate with: Community resources Case managers make referrals to outside community resources on behalf of the participant for services the agency is unable to provide. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? WDB develops a self-sufficiency plan for each SNAP E&T participant based on the individual needs of the participant. This plan addresses barriers, considers participant preferences, and identifies both long and short- term goals. The participant plan aims to meet the participant “where they are.” The assessment is critical in informing the WDB what assistance to provide the participant. At minimum, each SNAP E&T participant received case management services on a monthly basis, but most SNAP E&T participants receive case management weekly or on an as-needed basis. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? WV's case management structure for E&T was developed with a "whole-person" approach, specific to providing wraparound services intended to alleviate barriers and make E&T participation easier. The assessment was created to determine what areas an individual needs the most help. The case manager then develops a personal responsibility plan tailored to remedy the issues keeping an individual out of the workforce. For example, if a participant indicates in their assessment they are unable to read because they do not have glasses as a result of not having medical insurance, the case manager would provide information to the participant and assist them in applying for Medicaid. How does the SNAP State agency ensure the case management services offered do not act as an impediment to successful participation in E&T? WV routinely revisits SNAP E&T case management processes across all seven Workforce Development Board areas within the state. When a process is identified that is creating barrier situations for participants, the 1/29/26, 10:31 AM State Plan WV FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-wvfy26stateplan//index.html 32/119