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West Virginia Income Maintenance Manual Chapter 1

West Virginia Income Maintenance Manual Page 66 Chapter 1 Application/Redetermination Process

Prior to approval, the non-exempt individual(s) who completes the application process is subject to the work requirements that apply at application. The Worker must also attempt to have all other non- exempt individuals in the AG comply with the work requirements prior to approval. When this is not possible within the Expedited Service time frame, all other non-exempt individuals must comply with the work requirements by the second issuance. 1.4.16.C.2 Time Limits Federal regulations require that SNAP benefits must be available for use by an eligible Expedited Service AG no later than the close of business on the seventh calendar day following the date of application. To ensure this happens, consideration must be given to the following factors: • SNAP benefits are available in the client’s EBT account the day after approval in the eligibility system. • If the AG does not already have an EBT card and/or PIN, the EBT card is mailed the day after entry of information in the eligibility system. • The client must have benefits available for use no later than seven calendar days after the date of application, including weekends and holidays. • If Expedited Service eligibility is overlooked on the date of application or the client subsequently becomes eligible for Expedited Service, action must be taken on the same date the Worker discovers the client is eligible. • The intention of the Expedited Service policy is to provide assistance quickly. When an uncontrollable situation forces a delay, the application must be processed as soon as possible. A recording in the eligibility system must substantiate the reason any expedited service approval was not confirmed timely. 1.4.17 SPECIAL CONSIDERATIONS Special considerations are outlined below. EXCEPTION: Combined issuance procedures require compliance prior to the third issuance.