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West Virginia Income Maintenance Manual Chapter 10

West Virginia Income Maintenance Manual Page vii Chapter 10 The Case Maintenance Process

Report WRMC 202A: RSDI/SSI/Medicare COLA Match Report – Last Name and Report WRMC 206A: RSDI/SSI/Medicare COLA Match – Match Result........................................77 SSA Amount ...................................................................................................................77 Part B Amount ................................................................................................................77 Match Result ..................................................................................................................77 Report WRMC 192A – Mass Change Exception Listing .....................................................79 Report WRMC182A – AGs Affected by Mass Change .......................................................80 Report WRMC 183U – Mass Changes Pending/Unconfirmed AG Listing ..........................80 Report WRMC 212A – Individuals Changed from State Payer to Self ................................80 Report WRMC 203A – RSDI Garnishment Report .............................................................80 Report WRMC 205A – Income on COLA File with No Corresponding ................................80 WRMC 216A – Post Mass Change Participation Status Report .........................................81 PAC AGs ...........................................................................................................................81 A.3 COMMONLY FOUND MATCH RESULTS .......................................................................81 APPENDIX B: SPECIAL PROCEDURES FOR RSDI/SSI COLA INCREASES ........................84 B.1 APPLICANTS ..................................................................................................................84 B.2 CLIENTS .........................................................................................................................85 B.3 CHANGES NOT RELATED TO COLA ............................................................................85 APPENDIX C: PUBLIC FORMS ...............................................................................................86

Change History Log Section Date of Change Change Number Sub- section(s) Changed Description of Change 10.1

10.2 4/1/18 12/1/19

6/1/21 5/1/22 6/1/22 4/1/25 755 779

805 821 822 862 10.2.1.B.2

10.2.1.B.1

10.2.1.A

10.2.1.B.2 10.2.1.A

Reflect the December 2017 change in the way Medical ID cards are issued. Clarifying that when mail is returned from USPS, SNAP can only close if all other programs close.

Removed language about SNAP E&T

Clarifying process for returned mail for Medicaid members Changed Domestic Violence to sexual harassment & domestic violence, sexual assault, and stalking.