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West Virginia Income Maintenance Manual Chapter 10

West Virginia Income Maintenance Manual Page iv Chapter 10 The Case Maintenance Process

10.5.5.B.3 Choosing a Substitute Payee .....................................................................39 10.5.5.B.4 Choosing the Payee for a Positive Drug Test .............................................40 10.5.5.C When a WV WORKS Client Becomes Eligible for SSI ......................................40 10.5.6 COLA ADJUSTMENTS IN FEDERAL BENEFITS ...................................................40 10.5.7 CORRECTIVE PROCEDURES ...............................................................................41 10.5.7.A Correcting the Benefit Amount..........................................................................41 10.5.7.A.1 Underpayments ..........................................................................................41 10.5.7.A.2 Retroactive Payments ................................................................................42 10.5.7.B Correcting the Address .....................................................................................42 10.5.7.C Correcting the Payee ........................................................................................42 10.5.7.D Canceling the Benefit .......................................................................................43 10.5.7.E Delaying the Benefit .........................................................................................43 10.5.7.F Reissuing a Returned Direct Deposit ................................................................43 10.5.7.G Returned EBT Benefits .....................................................................................44 10.6 MEDICAID ..................................................................................................................45 10.6.1 SOURCES OF INFORMATION ...............................................................................45 10.6.2 CLIENT REPORTING REQUIREMENTS ................................................................45 10.6.3 AGENCY TIME LIMITS ...........................................................................................46 10.6.4 TYPES OF CHANGES ............................................................................................46 10.6.4.A Change in Case Name .....................................................................................46 10.6.4.B Change of Address ...........................................................................................47 10.6.4.C Change in the AG, NG, or IG ............................................................................47 10.6.4.D Cost-of-Living Adjustments (COLAs) in Federal Benefits ..................................48 10.6.4.E Possible Switching to Pregnant Women Coverage and Eligibility for Postpartum

48 10.6.5 IMPACTS OF CHANGES REPORTED ...................................................................49 10.6.5.A AG Closures .....................................................................................................49 10.6.5.B Consideration of Eligibility under Other Coverage Groups ................................50 10.6.5.C Medicaid Certificate of Coverage ......................................................................50 10.6.6 CORRECTIVE PROCEDURES ...............................................................................50