Page 958

West Virginia Income Maintenance Manual Chapter 9

West Virginia Income Maintenance Manual Page 14 Chapter 9 Client Notification

9.3.2 DFA-NL-B, NOTIFICATION LETTER: ACTION TAKEN ON THE BENEFITS YOU RECEIVE FROM DOHS The DFA-NL-B is used to notify a client of an increase in benefits, changes not affecting the benefit level, or an adverse action when no advance notice is required. 9.3.2.A An Increase in Benefits The client must be notified in writing any time there is an increase in benefits. The client must receive the notification prior to or at the same time he receives the increase. In the space provided in the DFA-NL-B, the Worker must indicate the name, address, and telephone number of local agencies or organizations that provide legal services without charge. See Appendix A for a listing of Legal Aid offices. An increase in benefits is defined below for each program and the following information must be contained on the DFA-NL-B when an increase in benefits occurs. 9.3.2.A.1 SNAP An increase in benefit amount requires that the notice include: • The present benefit amount; • The increased benefit amount (i.e., "Your SNAP benefit amount is being increased from $100 to $120."); • The date that the increase is effective; • The reason for the increase; • The length of the certification period; • The Income Maintenance Manual (IMM) section on which the change is based; and • Any other action taken. NOTE: The Pre-Hearing Conference and/or Fair Hearing request form, DFA-FH-1 must always be included with the DFA-NL-B and the appropriate computation forms.

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Page 958

Official source

West Virginia Income Maintenance Manual Chapter 9

West Virginia Income Maintenance Manual Page 14 Chapter 9 Client Notification

9.3.2 DFA-NL-B, NOTIFICATION LETTER: ACTION TAKEN ON THE BENEFITS YOU RECEIVE FROM DOHS The DFA-NL-B is used to notify a client of an increase in benefits, changes not affecting the benefit level, or an adverse action when no advance notice is required. 9.3.2.A An Increase in Benefits The client must be notified in writing any time there is an increase in benefits. The client must receive the notification prior to or at the same time he receives the increase. In the space provided in the DFA-NL-B, the Worker must indicate the name, address, and telephone number of local agencies or organizations that provide legal services without charge. See Appendix A for a listing of Legal Aid offices. An increase in benefits is defined below for each program and the following information must be contained on the DFA-NL-B when an increase in benefits occurs. 9.3.2.A.1 SNAP An increase in benefit amount requires that the notice include: • The present benefit amount; • The increased benefit amount (i.e., "Your SNAP benefit amount is being increased from $100 to $120."); • The date that the increase is effective; • The reason for the increase; • The length of the certification period; • The Income Maintenance Manual (IMM) section on which the change is based; and • Any other action taken. NOTE: The Pre-Hearing Conference and/or Fair Hearing request form, DFA-FH-1 must always be included with the DFA-NL-B and the appropriate computation forms.