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West Virginia Income Maintenance Manual Chapter 8

West Virginia Income Maintenance Manual Page 4 Chapter 8 Resource Development

8.3 WORKER RESPONSIBILITIES The responsibilities of the Worker in the resource development process includes the following. 8.3.1 IDENTIFICATION OF POTENTIAL BENEFITS The Worker makes the determination of potential eligibility as appropriate, but at least at application and redetermination. 8.3.2 PROCEDURES AFTER IDENTIFICATION The Worker must: • Explain to the client how to apply for the benefit • Explain to the client the consequences of failure to develop the resource • Initiate the referrals to potential resources when appropriate • Record case comments in the eligibility system for all actions taken in the process of developing potential resources • Aid the client who needs help with the referral • Monitor the client's progress and take any indicated action • Apply the penalty when the client fails, without good cause, to pursue the resource