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West Virginia Income Maintenance Manual Chapter 1

West Virginia Income Maintenance Manual Page 28 Chapter 1 Application/Redetermination Process

1.2.11.A Redeterminations Submitted by Mail Clients of some Medicaid coverage groups, WVCHIP, and other programs receive an instruction letter and redetermination form that is submitted by mail, along with appropriate verifications. The client must complete, sign, and mail or bring the form and other required information to his local DOHS office or the Customer Service Reporting Center as directed by the letter. The client may always request a face-to-face interview. 1.2.11.B Redeterminations Submitted by WV PATH Clients of some Medicaid coverage groups, WVCHIP, and other programs receive an instruction letter and redetermination form. The client may choose to return the completed form and information by mail or complete the redetermination online by using WV PATH. The client receives certain information in the letter that must be entered online to use the WV PATH redetermination process. No signature page is required, and the redetermination is considered electronically signed when the client uses this process and enters information from the letter and other identifying information requested. The online process is available for use through the end of the month the redetermination is due. The Worker processes redeterminations submitted by WV PATH using the eligibility system. The client may also submit an application for another benefit(s) at the time of the WV PATH redetermination. 1.2.12 SPECIAL SITUATIONS 1.2.12.A Applicant Receives Benefits from Another State