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West Virginia Income Maintenance Manual Chapter 26

West Virginia Income Maintenance Manual Page 35 Chapter 26 Medicaid Work Incentive (M-WIN)

APPENDIX B: M-WIN CONTRACT AGENCY CONTACT INFORMATION The current contract agency that tracks and manages M-WIN enrollment fee and monthly premium payments is Health Management Systems (HMS). Contact information is listed below: Health Management Systems (HMS) 1201 B Greenbrier St. Charleston, West Virginia 25311 Phone: 1-877-735-7430 Fax: (304) 342-1605 Email: MWINcustomerservice@gainwelltechnologies.com Any requests for refunds of M-WIN enrollment fees or monthly premium payments must first be requested of, and reviewed by, the Bureau for Medical Services (BMS) Medicaid Policy Unit staff. This staff forwards appropriate requests for refunds to HMS.

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Page 2159

Official source

West Virginia Income Maintenance Manual Chapter 26

West Virginia Income Maintenance Manual Page 35 Chapter 26 Medicaid Work Incentive (M-WIN)

APPENDIX B: M-WIN CONTRACT AGENCY CONTACT INFORMATION The current contract agency that tracks and manages M-WIN enrollment fee and monthly premium payments is Health Management Systems (HMS). Contact information is listed below: Health Management Systems (HMS) 1201 B Greenbrier St. Charleston, West Virginia 25311 Phone: 1-877-735-7430 Fax: (304) 342-1605 Email: MWINcustomerservice@gainwelltechnologies.com Any requests for refunds of M-WIN enrollment fees or monthly premium payments must first be requested of, and reviewed by, the Bureau for Medical Services (BMS) Medicaid Policy Unit staff. This staff forwards appropriate requests for refunds to HMS.