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West Virginia Income Maintenance Manual Chapter 21

West Virginia Income Maintenance Manual Page 27 Chapter 21 Low Income Energy Assistance Program (LIEAP)

21.4.9.A Income Income from all sources for the AG must be verified when the client indicates a source of income for any AG member. Income Verification Example: The application form indicates Supplemental Security Income (SSI) as the source of income for one AG member and employment for another. The client must verify the amount of employment and not the SSI income. Documentation may include paycheck stubs, award letters, and written statements from employers. Although documentation should include earnings from the month of application, the Worker may use paycheck stubs and other documents showing earnings during the month prior to the month of application, provided the client indicates no change is expected. No verification from an earlier period is used. When the client reports the AG has zero income during the month of application, he must verify how living expenses of the AG, defined as food, clothing, shelter, light, heat and incidentals, have been paid or how the AG members have managed without income for 30 days prior to the date of application. Form DFA-LIEAP-4, Zero Income Heating/Cooling Cost Verification Form, must be completed by the client. 21.4.9.B Vulnerability Verification of vulnerability for clients who have home heating/cooling vendors regulated by the PSC is satisfied when the customer account number is entered on the application form and verified by the attached bill, provided the account is active. This account number must be entered on the application unless the client can demonstrate that other circumstances exist (i.e., home heating/cooling costs are paid to the landlord). EXCEPTION: Verification of vulnerability is mandatory for all zero income clients. Failure to provide this verification will result in the denial of the LIEAP application.