Page 1719

West Virginia Income Maintenance Manual Chapter 21

West Virginia Income Maintenance Manual Page ii Chapter 21 Low Income Energy Assistance Program (LIEAP)

21.3.2.B Assistance Group (AG) ....................................................................................12 21.3.2.C Vulnerability to the Cost of Home Heating/Cooling ...........................................12 21.3.2.C.1 Emergency Home Heating/Cooling Need ...................................................12 21.3.2.C.2 Verifying Use of Direct Payments ...............................................................14 21.3.2.C.3 Determining the Emergency LIEAP Benefit ................................................15 21.3.2.D Residence and Citizenship ...............................................................................16 21.3.2.D.1 Residence ..................................................................................................16 21.3.2.D.2 Citizenship .................................................................................................17 21.3.2.E Duplicate Payment ...........................................................................................17 21.3.2.F Customer Account Number ..............................................................................17 21.3.2.G Time Limits .......................................................................................................18 21.3.3 OTHER PROGRAMS ..............................................................................................18 21.3.3.A Emergency Assistance (EA) .............................................................................18 21.3.3.B 20% Utility Discount Program ...........................................................................19 21.4 APPLICATION PROCESS .........................................................................................20 21.4.1 MAIL-OUT APPLICATIONS ....................................................................................20 21.4.2 OUTREACH ............................................................................................................20 21.4.2.A DOHS Role ......................................................................................................20 21.4.2.B The Role of the Sub-Grantee Agency ...............................................................21 21.4.3 OPEN APPLICATION INTAKE PERIOD .................................................................21 21.4.4 SUB-GRANTEE AGENCY RESPONSIBILITIES .....................................................21 21.4.5 DOHS RESPONSIBILITIES ....................................................................................22 21.4.6 APPLYING FOR BENEFITS....................................................................................23 21.4.7 COMPLETION OF FORM DFA-LIEAP-1 .................................................................23 21.4.7.A Section I – Identifying Information ....................................................................24 21.4.7.B Section II – Home Heating/Cooling Information ................................................24 21.4.7.C Section III – Signatures and Statements of Liability ..........................................25 21.4.8 COMPLETION OF FORM DFA-LIEAP-1b ...............................................................25 21.4.9 VERIFICATION .......................................................................................................26