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West Virginia Income Maintenance Manual Chapter 20

West Virginia Income Maintenance Manual Page 8 Chapter 20 Emergency and Special Assistance Programs

20.5.5.B Streamlined Certification (Summer EBT categorical eligibility) .........................60 20.5.6 APPLICATION PROCESS ......................................................................................61 20.5.6.A Mandatory Application Elements ......................................................................61 20.5.6.A.1 Income Eligibility .........................................................................................61 20.5.6.A.2 Income Defined ..........................................................................................62 20.5.6.B Verification .......................................................................................................63 20.5.6.C Denial Reasons ................................................................................................64 20.5.7 USE OF DATA TO DETERMINE ELIGIBILITY ........................................................64 20.5.7.A Enrollment Check .............................................................................................65 20.5.7.B Residency Check .............................................................................................66 20.5.7.C Deduplication ...................................................................................................66 20.5.8 SERVING VULNERABLE POPULATIONS ..............................................................66 20.5.9 ADMINISTRATIVE RESPONSIBILITIES .................................................................67 20.5.9.A Erroneous Payments and Preventing Dual Participation...................................67 20.5.9.A.1 The Role of Investigations and Fraud Management, OIG ...........................68 20.5.9.B Program Violators.............................................................................................68 20.5.9.B.1 The Role of Investigation and Fraud Management, OIG .............................69 20.5.9.B.2 IPV Penalties ..............................................................................................69 20.5.9.B.3 Establishing the Claim ................................................................................70 20.5.9.C Fair Hearings ....................................................................................................70 20.5.9.D Replacement ....................................................................................................71 20.5.9.E Expungement ...................................................................................................71 20.5.10 ROLE OF THE DISTRICT OFFICE ......................................................................72 20.6 TEL-ASSISTANCE .....................................................................................................73 20.6.1 INTRODUCTION .....................................................................................................73 20.6.2 STATE ADMINISTRATION .....................................................................................73 20.6.3 LOCAL OFFICE RESPONSIBILITY ........................................................................73 20.6.4 ELIGIBILITY REQUIREMENTS ...............................................................................74 20.6.5 APPLICATION PROCESS ......................................................................................74 20.6.5.A Eligibility System Issued Applications ...........................................................74