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West Virginia Income Maintenance Manual Chapter 1

West Virginia Income Maintenance Manual Page 124 Chapter 1 Application/Redetermination Process

1.6.4 DUE DATE OF ADDITIONAL INFORMATION When the client visits the office and an interview is conducted, the Worker and client decide on a reasonable time for the client to return the information. When the client mails the application or completes the application in WV PATH or the Marketplace, the Worker then uses the verification checklist or form DFA-6 to inform the client of additional information needed. The client must be given at least 10 days after the date the verification checklist or DFA-6 is mailed to return the information. 1.6.5 COMPLETE APPLICATION The application is complete when the applicant or his authorized representative submits the correct application which contains, at a minimum, his name, address and signature. When the applicant submits his application by WV PATH or the Marketplace, the application is considered complete when the application is signed electronically. An application is considered incomplete when the client chooses not to sign the SLA, DFA-2, or DFA-5. When this occurs, it is a withdrawal, and appropriate eligibility system action and client notification must be completed. The recording in case comments must specify that the client did not want to sign the application and the reason for his decision. The client should always be encouraged to sign the application so there is no misunderstanding that he was denied the right to apply. ➢ Authorized Representatives

The applicant may designate an authorized representative to act on his behalf. Such a designation must be in writing and include the applicant’s signature. EXCEPTION: for SSI-Related Aged, Blind, or Disabled, additional information related to medical bills is due 30 days from the date of application. NOTE: When a faxed copy or other electronic transmission of an application is received that contains a minimum of the applicant’s name, address and signature, it is considered an original application and no additional signature is required.