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West Virginia Income Maintenance Manual Chapter 18

West Virginia Income Maintenance Manual Page 140 Chapter 18 WV WORKS Activities/Requirements

The following general information applies to all support services payments, whether provided to an active participant or to a former participant eligible for continued support services according to Section 18.22: • The amount of the payment is based on the need, but may not exceed the maximum amounts. • When the participant participates in more than one activity, payment may be made for each activity. However, the total may not exceed the maximum payment for each type of expense. Support Services Requirement Example: The lifetime limit for clothing is $1,000. During an earlier eligibility period, Ms. Orchid received $400 in support payments for clothing. She reapplies for WV WORKS and during the next 12 months, she then receives $100 for clothing during a Community Work Experience Program (CWEP) placement and then a $100 payment for clothes during Job Search which is her total allowable amount for the 12 month period. She finds employment and only has $400 of her lifetime limit for clothing remaining because the maximum payment cannot exceed $1,000. ($400 + $100 + $100 + $400 =1,000) • The Case Manager must make a recording in the eligibility system each time a payment is made, explaining the need for the payment and the reason for the amount issued. This comment must include the calculations used to determine the correct payment. For transportation, recordings must include the daily rate and the number of days for which the payment is made. • Support service maximum time limits and amount limits are usually based on each individual participant, not on each family. Therefore, if two parents are participating, each is eligible for a maximum payment amount in the time-limited period, except for relocation payments. • Requests for any support service payment or bonus payment received more than three months past the month of participation or achievement are ineligible. Requests for exceptions due to extenuating circumstances may be sent to the DFA Family Support Policy Unit for consideration. • Multiple payments may be issued for the same category of support services as long as the maximum amount is not exceeded.

NOTE: If a case must be reopened in order to process Support Service payments, Supervisory approval is required to reopen the case.