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West Virginia Income Maintenance Manual Chapter 1
West Virginia Income Maintenance Manual Page 122 Chapter 1 Application/Redetermination Process
Workers must make appropriate referrals to local service agencies that provide the services and assistance necessary to ensure the applicants’ successful participation. The worker must use the DFA-ADARA-1 (Family Assistance Reasonable Accommodations Report Form) to capture any information about the barrier and the disposition of the reasonable accommodation request. The worker must honor the right of the client to fair hearings regarding reasonable accommodations and is responsible for sending this information to the Office of Inspector General, Board of Review.
NOTE: WV WORKS participants who have a documented disability must be coded in the case management system in addition to other component codes even if a referral to a local service agency is declined by the participant. When this occurs, it must be documented in case comments that a referral was offered and refused.