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West Virginia Income Maintenance Manual Chapter 1

West Virginia Income Maintenance Manual Page 103 Chapter 1 Application/Redetermination Process

1.5.15 CLIENT NOTIFICATION See Chapter 9. 1.5.16 REDETERMINATION SCHEDULE Cases are normally redetermined annually. A new DFA-2 or online review is required for redetermination. The individual(s) who is interviewed must sign the DFA-2. If the child(ren) lives with both parents or a parent and a stepparent, both must sign. Individuals submitting electronic reviews must electronically sign. The redetermination schedule is set automatically by the eligibility system, unless the Worker and Supervisor agree that a redetermination must be completed earlier. When a case is reopened without a DFA-2, the Worker must ensure that the client continues in the same redetermination cycle. Cases may be redetermined more frequently at the discretion of the Worker and Supervisor when any of the following occur: • There are persons in the AG or non-recipient Work-Eligible Individuals who frequently change jobs or work intermittently; • The Division of Program and Quality Improvement (DPQI) has found a client error in the case; • The composition of the household has frequently changed and is likely to continue to change; • A substantial change is expected; • The household reports expenses exceeding its income; or • The eligibility system schedules a redetermination due to receipt of another benefit, such as SNAP benefits, under the same case number.

Note: When the WV WORKS redetermination is aligned with another benefit, a face-to-face interview is still required for the WV WORKS benefit.