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West Virginia Income Maintenance Manual Chapter 16

West Virginia Income Maintenance Manual Page 6 Chapter 16 Specific SNAP Requirements

The individual’s share is determined by dividing the dollar value of the remaining SNAP benefits by the number of persons in the AG, then using the proration table in Chapter 4 Appendix D to determine the prorated amount for the rest of the month.

When the GLF is the authorized representative and the resident leaves, the GLF has specific responsibilities to: • Notify the DOHS through a SNAP Change Reporting Form that the client has left the facility, the client’s new address if available and that the facility is no longer an authorized representative for the client. • Provide the client with a SNAP Change Reporting Form once it becomes aware of the client’s intent to leave and advise the client to return the form to the DOHS within 10 days. • Provide the client with his EBT card within 5 days of the client’s departure if the card was in possession of the facility. If the facility is unable to provide the EBT card to the client, then the facility must provide the EBT card to the DOHS by the end of the month when the client departs. • Refund a prorated amount of the household’s monthly allotment back to the client’s EBT account based on the number of days in the month that the client resided at the facility. If the facility is authorized as a SNAP retailer and has POS equipment, then the center must process a refund to the client’s EBT card. If the facility either (1) has an aggregate EBT card or (2) uses individual cards as an authorized representative, the DOHS must be notified so that the DOHS can transfer the prorated portion of the client’s monthly allotment from a bank account owned by the facility to the client’s EBT account.

EXAMPLE: GLF is authorized representative for a client in the facility. Client receives $100 for the entire month. The client leaves on the 18th. The current balance on the EBT card is $20. Since the prorated amount for $100 is $43, the GLF would have to refund the client the difference, or $23.

If the GLF has taken benefits out of the account which must be returned and the GLF has POS equipment, the benefits can be credited to the client’s EBT account. When the GLF is the authorized representative/payee for the client, the GLF’s access to the account must be stopped immediately and a new payee entered in eligibility system. When the GLF does not have POS equipment and the transfer must be made, the DOHS must take action to add the benefits to the client’s EBT card within 5 days of the date the DOHS is notified by the facility or the client of the needed transfer and refund.