Page 1115

West Virginia Income Maintenance Manual Chapter 11

West Virginia Income Maintenance Manual

Page 30 Chapter 11 Benefit Repayment

11.5 REFERRALS TO THE FRONT-END FRAUD UNIT (FEFU) The Front-End Fraud Unit (FEFU) is operational only in select counties. The FEFU currently operates in Boone, Cabell, Kanawha, McDowell, Mercer, Putnam, Ritchie and Wood counties. FEFU verifies questionable information to assist in reducing errors and the potential for fraud. Staff of the FEFU are known as Front-End Verification Specialists (FEVS). Programs of assistance (PA) are investigated by the FEFU in the following priority order: • Non-PA Supplemental Nutrition Assistance Program (SNAP) • PA SNAP • Medicaid • Cash assistance Priority for referrals is as follows: • Applications • Reapplications • Redeterminations • Active cases 11.5.1 REFERRAL CRITERIA Below are some of the most frequent eligibility elements subject to error-prone findings. This is a guide for referral to FEFU, but referrals are not limited to these items only. 11.5.1.A Identification • The client presents an identification document that appears to have been altered and/or does not appear to be authentic. NOTE: FEFU does not investigate inactive cases.

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Page 1115

Official source

West Virginia Income Maintenance Manual Chapter 11

West Virginia Income Maintenance Manual

Page 30 Chapter 11 Benefit Repayment

11.5 REFERRALS TO THE FRONT-END FRAUD UNIT (FEFU) The Front-End Fraud Unit (FEFU) is operational only in select counties. The FEFU currently operates in Boone, Cabell, Kanawha, McDowell, Mercer, Putnam, Ritchie and Wood counties. FEFU verifies questionable information to assist in reducing errors and the potential for fraud. Staff of the FEFU are known as Front-End Verification Specialists (FEVS). Programs of assistance (PA) are investigated by the FEFU in the following priority order: • Non-PA Supplemental Nutrition Assistance Program (SNAP) • PA SNAP • Medicaid • Cash assistance Priority for referrals is as follows: • Applications • Reapplications • Redeterminations • Active cases 11.5.1 REFERRAL CRITERIA Below are some of the most frequent eligibility elements subject to error-prone findings. This is a guide for referral to FEFU, but referrals are not limited to these items only. 11.5.1.A Identification • The client presents an identification document that appears to have been altered and/or does not appear to be authentic. NOTE: FEFU does not investigate inactive cases.