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West Virginia Income Maintenance Manual Chapter 11

West Virginia Income Maintenance Manual

Page 25 Chapter 11 Benefit Repayment

advising if they do not take action within 13 days and a claim is present, the benefit from this benefit month will be applied to the claim. An alert will be sent to the Worker; however, no action is required by the Worker. An alert will also be sent to IFM. This will give them an opportunity to act on an open claim for the case. • Expungement – When there has been an unused cash benefit in an EBT cash account for a period of 365 days from the date the benefit was last use, a notice is generated to the client, advising the benefits have been expunged and are no longer available. The notice will also advise they may have other benefit months remaining. The client is also encouraged to make monthly transactions on remaining benefits. An alert will be sent to the Worker; however, no action is required by the Worker at that time. 11.3.7 RIGHT TO A FAIR HEARING The client has 90 days from the date of the initial notification/demand payment letter in which to request a Fair Hearing. The Hearings Officer only rules on the type and amount of the claim. If the client requests a Fair Hearing within 30 days of the initial notification/demand payment letter, the Worker stops collection until the Fair Hearing is completed. Any adjustments in the amount of the claim, required by the Fair Hearing decision, are made after the decision. 11.3.8 MAINTENANCE OF THE CASH ASSISTANCE CLAIM 11.3.8.A Notification of Delinquent Payments A delinquent notice letter is sent to a client with an open status claim when 60 days elapses since the last payment. 11.3.8.B Receipts Clients who make cash payments receive a receipt at the end of the month in which the payment is posted.