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West Virginia Income Maintenance Manual Chapter 1
West Virginia Income Maintenance Manual Page 77 Chapter 1 Application/Redetermination Process
• If the CSLE is returned in the month after the end of the certification period, no DFA-2 or DFA-SNAP-1 is required for reapplication. The CSLE/CSLR is used as the application form and benefits are prorated from the date the application is received in that month. • If the CSLE/CSLR is used as an application form, an interview is required. When an AG submits a completed CSLE/CSLR or WV PATH redetermination prior to the scheduled interview date, the Worker must contact the AG at the scheduled time to conduct the telephone interview. The Worker must make a reasonable attempt to contact the AG to conduct the telephone interview. If an AG does not answer the Worker’s call, the Worker must document in case comments the reasonable attempt(s) made prior to a determination that the appointment was missed. The AG is notified of the missed interview and it is the AG’s responsibility to reschedule. The notice of missed interview is included in the notice of closure and/or denial. When an AG submits a completed CSLE/CSLR or WV PATH redetermination after the originally scheduled interview date, the Worker must schedule another interview appointment. The interview appointment must be scheduled using current system procedures allowing time to provide notice to the client and to conduct the interview. 1.4.18.E Completion A SNAP redetermination is a reapplication for benefits. Under no circumstances are benefits continued past the month of redetermination, unless a redetermination is completed, and the client is found eligible. If the recipient is no longer eligible, the SNAP AG is closed. 1.4.18.E.1 Benefit Issuance at Redetermination ➢ Uninterrupted Benefits at Redetermination Clients who submit their redetermination form in a timely manner, complete the interview and provide requested verification within the agency time limits, must receive uninterrupted benefits or have lost benefits restored if the Agency’s delay causes benefits to be interrupted. The client NOTE: Failure of client to provide information related to Medicaid or WVCHIP only will have no effect on SNAP benefits.