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West Virginia Income Maintenance Manual Chapter 10

West Virginia Income Maintenance Manual Page 85 Chapter 10 The Case Maintenance Process

B.2 CLIENTS The Worker must not act on reported income changes due solely to an SSI and/or RSDI COLA. These changes are made during the eligibility system Mass Change or shown on one of the COLA Exception Reports. COLA Mass Change Example 1: A WV WORKS client reports in January, prior to the eligibility system COLA Mass Change, that his RSDI amount has increased. The Worker notes this in case comments but does not change the income. The income is updated when the eligibility system COLA Mass Change occurs. For redeterminations completed prior to the eligibility system Mass Change, the Worker must use the previous amount, even if the redetermination is completed in January. For redeterminations completed in the month before the eligibility system COLA Mass Change, use the new amount. COLA Mass Change Example 2: A SNAP client completes a redetermination in January. The eligibility system COLA Mass Change is scheduled to occur in January, effective March. He reports that his SSI increased in January. The Worker notes this in case comments, but completes the redetermination using the previous year’s amount of SSI income. The SSI income is updated during the eligibility system COLA mass change. B.3 CHANGES NOT RELATED TO COLA Changes in RSDI and SSI for applicants and recipients that are not related to the COLA must be acted on according to the program of assistance. The eligibility system mass change will not automatically update these AGs. See the program-specific sections in this chapter and Section 6.3 for data exchange. Changes Not Related to COLA Example 1: A client reports on December 2 that his SSI is ending that month and he will not receive any SSI income in January. The Worker takes action to update his January benefits based on this change. Changes Not Related to COLA Example 2: A client reports on January 9 that her SSI is being reduced effective February due to an error made by Social Security Administration (SSA) not related to the COLA. The Worker takes action to update her February benefits based on this change.